Business Improvement and Change Management are Co-dependent

Businesses of all sizes can use the philosophies of lean enterprise to help eradicate waste, reduce costs and boost productivity. The benefits of achieving process and quality improvements in a business is open to private and public companies across all sectors, including areas of commerce and healthcare and traditional industry employers.

The qualification aims to provide the following benefits for employers and employees:

• Maximize company profits and revenues
• Reduce costs, variation and waste
• Assist with recruitment and retention
• Boost employee morale and motivation
• Demonstrate the quality of the workforce to existing and potential customers
• Provide theoretical and practical knowledge of lean business improvement techniques
• Introduce and encourage a culture of continuous improvement
• Provide an insight into current best practice

Additionally business improvement initiates process improvements, however the first step is to identify the need for 'change'. The most effective way of doing so is by conducting a process audit and review which will provide the opportunities for improvement and potential risks.

Analyzing the current process, once you have decided what processes need to be improved you are able to understand the process from start to finish allowing to set realistic objectives and process change, develop a process map, causes, effects and analysis.

Once these objectives are identified you are able to obtain a commitment and support for this initiative from senior management giving you a clear necessity for change and how it impacts the organization. It is critical that the senior management understands the need for change to ensure they will support the recommendations and improvement, since it time intensive.

The final stage is creating the 'Improvement Strategy', after the process analysis is concluded it is imperative to develop a feasible strategy, which would include steps, process, desired results and financial implications.

Change management then becomes a result of the identification for the need of business improvement and taking it to the next level of success.